Join our Award-Winning Practice
Practice Manager – Full time
We have a fantastic team of 10 and are now looking for a confident, assertive Practice manager to support the team.
Some retail or customer service experience preferable. Some leadership or management experience essential.
No optical experience is required but this role would also suit a Dispensing Optician.
This is a role for someone that is passionate to have a fulfilling career in an award-winning independent practice in the centre of Henley-on-Thames
This is a full-time role including some Saturdays (No Sundays or Bank Holidays).
A competitive salary dependent on experience plus monthly bonus scheme and generous staff and additional discounts.
Our ideal candidate should be:
• Passionate about managing
• Hungry to learn
• Self- motivated
• Comfortable with conflict
• Decisive and determined to deliver
• Requires excellence from the team
• Welcomes feedback
• Passionate about managing
• Hungry to learn
• Self- motivated
• Comfortable with conflict
• Decisive and determined to deliver
• Requires excellence from the team
• Welcomes feedback
The RETAIL qualities they should demonstrate:
• Ensures excellent customer experiences
• Maximises sales opportunities
• Controls costs
• Maintains brand standards
• Ensures excellent customer experiences
• Maximises sales opportunities
• Controls costs
• Maintains brand standards
The ORGANISATION qualities they should demonstrate:
• Focuses on results
• Creative problem solver
• Flexible and creative planner
• Prioritises activity
• Focuses on results
• Creative problem solver
• Flexible and creative planner
• Prioritises activity
The MOTIVATION qualities they should demonstrate:
• Focuses team on customers and results
• Celebrates successes
• Challenges underperformers
• Supports, involves and engages a balanced team
• Develops team to deliver standards and results
• Focuses team on customers and results
• Celebrates successes
• Challenges underperformers
• Supports, involves and engages a balanced team
• Develops team to deliver standards and results
Email your CV with a covering letter to eyes@frostborneo.com
“I enjoy being part of being part of a very special team and love the fact that Frost Borneo has an excellent reputation…. I feel valued and appreciated and Frost Borneo is like being part of a family”
Clare, Office Administrator
“I love working at Frost Borneo as each day is varied fulfilling, fun and I am surrounded by a great bunch of people-colleagues and patients alike”
Zoe, Receptionist
“I love meeting a cross section of patients and helping with their eyecare and working with great colleagues in a happy atmosphere”
Janice, Receptionist